Effective Date: October 2025
Last Updated: October 2025

Welcome to De Vierra.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://devierra.com, place an order, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

We are De Vierra, a brand that specializes in handcrafted luxury chocolates, cakes, and other personalized creations.
Our website address is https://devierra.com.
For privacy-related questions or requests, you can contact us at info@devierra.com.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you make a purchase or create an account, we collect information such as:

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment details (processed securely through our payment partners)

b. Automatically Collected Data

When you visit our website, certain data is automatically collected for analytics and functionality:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on site
• Cookies and similar technologies

c. Communication Data

If you contact us through email, forms, or chat, we collect your message content and contact information to respond to you effectively.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and deliver your orders
• To personalize your shopping experience
• To send order confirmations, delivery updates, or important account information
• To improve our website, products, and customer service
• To detect and prevent fraud or security issues
• To comply with legal and regulatory obligations

We do not sell or trade your personal information to third parties.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences and login details
• Track website traffic and performance
• Improve site usability and personalization

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly if you do.

5. Sharing Your Information

We only share your data with trusted service providers who help us operate our business, such as:

• Payment processors (for secure transactions)
• Delivery and courier partners (to fulfill your orders)
• Website hosting and analytics providers (to maintain and improve our site)

All partners are required to keep your data secure and use it only for the intended purpose.

We may also disclose your information if required by law or to protect our legal rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Order and account data: retained for up to 5 years for legal and accounting purposes.
• Communication data: retained as long as necessary to handle your inquiry.

You can request deletion of your data at any time (see Section 8).

7. Data Security

We implement strong technical and organizational measures to protect your data against:

• Unauthorized access
• Alteration or disclosure
• Loss or destruction

While no online system can be 100% secure, we continuously update our systems and policies to maintain a high level of data protection.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent where applicable
• Request a copy of your data in a portable format

To exercise these rights, please contact us at info@devierra.com.
We may require identity verification before processing your request.

9. Third-Party Links

Our website may contain links to external websites (for example, payment gateways or social media).
We are not responsible for the privacy practices or content of those sites. We encourage you to review their respective privacy policies before providing personal information.

10. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect or store personal information from individuals under 18 years of age. If you believe a child has provided us with personal data, please contact us to have it removed.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Any updates will be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

De Vierra
Email: info@devierra.com
Website: https://devierra.com